Returns

Return Policy

If for any reason you are not satisfied with your order on the dagra.eu website, you can return the products within 14 days of receiving your order. Additionally, if you do not like the color or if you ordered the wrong model of cover, you may exchange it for another, in accordance with our return policy. To initiate a return or exchange, please contact us via email: contact@dagra.eu

Return cost

For each return or exchange, we provide a free return label for self-shipping at the courier point.

When do you get the refund for a product return?

We will refund the money within 14 days from the date we received the goods from you.

What should you do if you no longer have the original packaging?

If the original packaging is no longer usable, it can be replaced with another of similar size, free of other labels and barcodes.

Return form
  1. Fill out the return form below.
  2. After completing and submitting the form, you will receive an email with a return label attached.
  3. Remove any previous barcodes or labels from the packaging.
  4. Print the label you received in the email and stick it on the package, write the order number on the box.
  5. Deliver the package to the courier point.