If for any reason you are not satisfied with your order on the dagra.eu website, you can return the products within 14 working days of receiving your order.
If you do not like the color or appearance of the product you purchased, you may exchange it for another (in accordance with our return policy above).
When do you get the refund for a product return?
In most cases, we will refund the money within 14 days from the date we received the goods from you.
What should you do if you no longer have the original packaging?
If the original packaging is no longer usable, it can be replaced with another of similar size, free of other labels and barcodes.
How can you return a product?
- Please fill out the return form.
- Wait for the email confirmation. You will receive a confirmation within one working day.
- Please prepare the package. Write the order number on the box.
- Returns from EU countries must be sent back at your own expense to one of our addresses:
Oldenburger Ring 3,
Via Papa Giovanni XXIII n 13/15,
22 rue Edmond Rostand porte 0012,
C/ Mailing Bcn – Girona. Nave 5. , Pol. Ind. Can Casses